Complaints about Baby Plus


Baby Plus carefully selects its items on quality and safety. But of course it’s possible that you’re unsatisfied with the articles you’ve received or that or that a defect occurs during your warranty period. If this happens we would like to ask you to contact us as soon as possible.

Mediation of complaints

At Baby Plus we always do our very best to give the best customer service and try to come up with a solution for more complicated issues. If somehow you and Baby Plus can’t come to an understanding, please note that you’re free to contact our affiliated partner Stichting Webshop Keurmerk. Since February 15th 2016 it’s also possible for all EU consumers to report complaints via the ODR platform of the European Committee.  When the complaint isn’t yet under consideration elsewhere, you’re free to filing the complaint via the European Union platform.

Cookies on

Baby Plus uses cookies and similar techniques. Accept all cookies by selecting 'accept all cookies'. Select 'privacy settings' to determine which cookies you want to accept.

Privacy Settings saved!
Privacy settings

Baby Plus uses cookies and similar techniques. On this page you can determine which cookies you want to accept while using our website. Want to know more about cookies? Please read our privacy & cookie policy. You can always change your cookie settings later on. Close this window via the X (upper right) to save your settings.

Via these cookies we'll remember your language settings, the items you've placed in your shopping cart and your preferred visual settings of our website. Furthermore, we anonymously track our website statistics.

This website uses the following technical cookies.
  • wordpress_test_cookie
  • wordpress_logged_in_
  • wordpress_sec

We use WooCommerce as our webshop software. To process your order 2 cookies are activated. These cookies are strictly necessary and can't be turned off.
  • woocommerce_cart_hash
  • woocommerce_items_in_cart

Decline all Services
Accept all cookies