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Baby Plus finds it important that the articles we sell are of good quality and safe to use. It may occur that an article doesn’t meet the applicable safety standards. In that case the supplier or authorities can initiate a recall. In case of a recall, you’re advised to not use an article anymore and return it to the shop where you bought it. Safety warnings about products sold by Baby Plus are published on this page. You can return these items with the receipt in our store or send these back to the headquarters. If you’re in possession of an article from a recall, follow the instructions of the specific safety warning.
Date: 20-07-2023
EAN: 8854740054500
Article number: 5450
Plan Toys has discovered that this product was not correctly age rated, creating a safety issue with the collar attached to this product. Due to the lack of a breaking device in the collar, there is a risk of suffocation. We ask you to immediately cut the collar neatly in the middle to exclude any choking hazard. You may also choose to return this product to the store for a full refund.
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We recommend you to follow the steps as described above. If you have any questions you can contact Plan Toys via [email protected] or via +32 471 29 45 87. Or contact Baby Plus at [email protected] or 0229-745062.
Our apologies for any inconvenience.
Date: 23-06-2022
EAN: 8435441827640
Batch number: ENW0121
Colour: white
Banwood has concluded that the article with article number 8435441827640 and batch number ENW0121 doesn’t comply with the shock absorbing capacity tests (point 4.4) for extremely cold weather (-20°C) and not comply with the retention system strength test (point 4.6.5) due to a broken belt buckle, required under EN1078:2012+A1:2012.
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We recommend you to stop using the article. Please contact Banwood by sending an e-mail to [email protected] or contact them by phone via +34 627570644. You’ll receive a new helmet or a refund.
If you have any questions, please contact Baby Plus at [email protected] or 0229-745062.
Our apologies for any inconvenience.
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