Returning and exchanging store purchases Haarlem

What’s the return period for articles bought in the Baby Plus store?

Articles bought in the Baby plus store, can be returned or exchanged within 30 days of purchase in the store. Clothing bought in SALE can be returned within 14 days.

How do I return an article in the Haarlem store?

Articles bought in the Baby Plus store, can be returned in the store. When returning items, always bring the receipt of your purchase with you.

Can I exchange an article in the store?

Do you not like the colour of the item you bought and would you prefer a different colour? The article you bought in the store can be exchanged in the store. When exchanging items, always bring the receipt of your purchase with you. If the value is higher or lower, the amount will be settled.

I’ve lost the receipt or invoice, can I still return or exchange my order?

It’s only possible to return or exchange articles with the receipt.

What are the return conditions for articles bought in the store in Haarlem?

If you want to return the items you bought in our store, please keep the packaging of the items and return the items to the store in an original condition as possible (in original packaging with all cards attached). It’s only possible to return your purchase with the receipt.

Will I directly receive a refund when returning an article in the store?

You’ll directly receive the purchase amount back in cash at the store. In case of a large amount, Baby Plus may choose to refund the amount on your bank account.

Can I return an online order in the store?

You can return your online order at the Baby Plus store in Haarlem. The return will be handled in the same way as returning an online order and the same terms and conditions apply. More information about returning an online order can be found here.